Hardline Dump Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, https://www.hardlinedumpservices.com.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect the following information when you visit our website or contact us:
- Name
- Phone number
- Email address
- Service address or general location
- Details about your rental or junk removal request
- Website usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
- Provide dump trailer rental and junk removal services
- Respond to inquiries and booking requests
- Schedule deliveries and pickups
- Communicate service updates or confirmations
- Improve our website and customer experience
- Comply with legal or regulatory requirements
We do not sell or rent your personal information to third parties.
SMS / Text Message Communications
If you provide your phone number during the booking process at hardlinedumpservices.com/book, you consent to receive transactional SMS messages from Hardline Dump Services related to your order. These may include:
- Booking confirmations after successful payment
- Delivery reminders the day before scheduled delivery
- Updates if your delivery or pickup is rescheduled
- Follow-up messages requesting feedback after pickup
Message frequency is approximately 3–5 messages per booking. Message and data rates may apply depending on your mobile carrier and plan. You can opt out at any time by replying STOP to any message; reply HELP for assistance, or call 630-286-9638.
We do not sell, rent, or share SMS opt-in data or phone numbers with third parties for marketing purposes.
Phone numbers collected through the booking process are used only to deliver service-related messages from Hardline Dump Services. SMS opt-in consent and phone numbers will never be shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Analytics
Our website uses cookies and third-party analytics tools to understand how visitors use our site and to improve site performance:
- Google Analytics — aggregated traffic statistics (page views, session length, referral sources)
- Microsoft Clarity — heatmaps, scroll depth, and anonymized session recordings of how visitors interact with pages
Microsoft Clarity automatically masks sensitive form inputs (such as email, phone number, and address fields). Clarity does not record payment information, which is handled entirely on Square's hosted checkout page that we don't track.
You can disable cookies through your browser settings, opt out of Google Analytics with Google's opt-out add-on, and review Microsoft Clarity's data handling in the Microsoft Privacy Statement.
Sharing of Information
We may share your information only when necessary to:
- Complete a service you requested
- Comply with legal obligations
- Protect our rights, property, or safety
We do not share personal information for marketing purposes without your consent.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Your Choices
You may request to:
- Access your personal information
- Correct or update your information
- Request deletion of your information
To do so, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.